Last Updated: August 11, 2026
By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please discontinue use of this website immediately.
This website is provided for informational purposes regarding our business process consulting services. You may view, download, and print content for personal, non-commercial use only. You may not modify, reproduce, distribute, or create derivative works without express written permission.
All content on this website, including text, graphics, logos, images, and software, is the property of neo-grove or its content suppliers and is protected by Australian and international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.
The information presented about our services, pricing, and methodologies is accurate to the best of our knowledge at the time of publication. However, we reserve the right to modify service offerings, pricing, and terms without prior notice. Actual service delivery may be customized based on specific client needs and circumstances.
While we strive to deliver high-quality business process consulting services, we do not guarantee specific results or outcomes. Operational improvements depend on numerous factors including your organization's implementation capacity, market conditions, and internal resources. Results referenced on this website represent past client experiences and may not reflect typical outcomes.
By submitting information through our contact forms or other communication channels, you grant us permission to use that information to respond to your inquiries and provide requested services. You represent that any information you provide is accurate and that you have the right to submit such information.
This website may contain links to third-party websites for your convenience. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or terms of use. Accessing third-party links is at your own risk.
To the fullest extent permitted by law, neo-grove and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or our services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from website use or service delivery shall not exceed the fees paid by you for the specific service in question.
This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify and hold harmless neo-grove, its affiliates, and their respective officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of this website or violation of these terms.
You agree not to:
Your use of this website is also governed by our Privacy Policy and GDPR Compliance Statement. Please review these documents to understand how we collect, use, and protect your personal information.
These Terms of Use are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles. Any disputes arising from these terms or website use shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms of Use, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and neo-grove regarding website use and supersede all prior agreements and understandings.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website following any modifications constitutes acceptance of the updated terms. We recommend reviewing this page periodically for changes.
For questions about these Terms of Use, please contact us at [email protected] or write to us at Level 14, 287 Collins Street, Melbourne VIC 3000, Australia.